Terms of Use

Welcome to the Eco Store website (“the Website“). The Website is operated by Izgut LTD a privet company registered under no. 039426119 (“Eco Store“). The Website provides the Website’s customers (“User“) with online trading services as well as in-depth content services (‘My Eco Blog’). The Website offers a variety of products, services and content On environmental and quality of life issues, with an emphasis on content service and products quality.

  1. General
    • The use of the Website is subject to the acceptance of all terms and conditions in this document (“Terms of Use“) and the privacy policy published on the Website, by the User. User who does not agree to the Terms of Use, in whole or in part, will not be allowed to use the Website and/or services offered on the Website (“Services”) in it for any purpose. Eco Store may change the Terms of Use at any time and in its sole discretion and such change shall be binding for all intents and purposes upon its implementation and onwards. The latest version of the Terms of Use, as published on the Website, will be the binding version, even if at the time the User joined the Website another version was in effect. Any use of the Website is only allowed for users who are over 18 years old, have an ID issued in Israel, a valid e-mail address and a valid credit card, a debit card or other payment method acceptable on the Website.
    • Eco Store reserves the right to change the content of the Website, including the Services, to cease, detract from or add to them, at any time, in whole or in part. Eco Store may also change these Terms of Use from time to time, add to them or derogate from them, in relation to the activity on the Website or its use – in whole, in part, its feature or application, at any time, at its sole discretion and without need to notify in advance. The User will have the full responsibility to know and comply with these Terms of Use at all times.
    • Eco Store may make improvements, alterations and omissions to or from the Website, its design and the Services, at any time, without prior notice and at its sole discretion (“Changes”). Such changes may inherently involve failures, errors or downtime. The User will not have a claim, lawsuit and / or demand against Eco Store in respect of making such Changes and / or downtime and / or failures and / or errors that will occur in connection with making such changes.
    • The use of masculine and singular language is for convenience only and also includes feminine / plural pronouns.
    • Eco Store may terminate the activity of the Website, in whole or in part, for a certain period or indefinitely in its full discretion and without providing prior notice to all Users or to a certain type of User.
    • In any case that the User encounters a technical, operational problem or difficulty in submitting Orders, the User can contact the service center at 077-443-0160 which will be available at Sunday – Thursday – 9:00 – 20:00 Friday – 9:30 – 14:30 or by submitting the “Contact Us” form on the Website or by email: friends@ecostore.co.il.
  2. The products on the Website
    • The Website allows the User to order the products which appear on the Website (the “Products“). The Products are not manufactured and / or imported by Eco Store and it acts as an intermediary between the User and the manufacturer / importer of the products.
    • Eco Store may at any time and in its sole discretion add and / or remove from and / or modify the variety of Products offered for sale on the Website, without notifying the User, and the User waives in advance any claim and / or demand in this regard.
    • For each product offered for sale on the Website, a picture will be displayed for illustration purposes only and a non-exhaustive description of the Product’s specifications, including its price in New Israeli Shekel. The User acknowledges that, subject to the provisions of any law, Eco Store may offer various Products and / or promotions and / or certain conditions to all or some of the Users and the User waives any claim in connection with the aforesaid.
    • In the event of a discrepancy or difference between a Product’s picture displayed on the Website and its written description, the latter will prevail. In any case, it is clarified that the written description does not have to be accurate and is intended to provide general and non-exhaustive informative description of the product’s characteristics only. It is further clarified that the written description of the Products contained in the Website is based on and appears on “AS IS” the information provided to Eco Store by the manufacturer / importer of the Products. Eco Store does its best to ensure that the information displayed on the Website is of high quality, accurate, detailed and correct. However, the manufacturer / importer of the Products, have the sole responsibility for the information contained on the Website regarding the Products including any liability that may occur from the use or reliance on such information. Publishing information about the Products does not constitute a recommendation or expression of encouragement on the part of Eco Store to purchase the products, and Eco Store will not be responsible for any damage caused to any of the Users as a result of purchasing the Products and / or the information published regarding the Products.
  3. Reliable environmental statements
    • As part of presenting Product information Eco Store presents the ecological features of each Product, Eco Store respects and is committed to the “Guide to Reliable Environmental Statements” of the Israeli Ministry of Environmental Protection and the Consumer Protection and Fair Trade Authority. This guide is intended to prevent consumers from being misled about product quality and their contribution to the preservation of the environment, and to prevent “greenwashing”.
    • We at Eco Store make every effort to act in accordance with this guide and beyond – to present the features of the Products as a whole, and the ecological features in particular as received from the manufacturer in a visible, direct, detailed, accurate and sincere manner.
    • Eco Store will not liable for any direct and / or indirect damage caused as a result of an error or omission in this type of information received from the specific Product manufacturer, regarding the nature of the Product and / or its ecological features and / or its optimal use, as stated above.
  4. My Eco Blog (“The Blog”)
    • All content appearing on the Blog is original content, which was written after in-depth research and examinations. Eco Store makes every effort to ensure that the information on the Blog is reliable and accurate, but to the extent that the information is found to be inaccurate or unreliable, Eco Store will not be responsible for any damage or mental distress caused to any of the Users as a result. All rights regarding the content as well as to the original images appearing on the Blog belong to Eco Store and may not be used including their public distribution without prior and express written permission of Eco Store.
  5. How to use
    • A User who wishes to perform actions on the Website will fill in his personal details in a complete and accurate manner: First name, Last name, telephone number, address, e-mail address, personal password of his choice, ID number and means of payment. The User waives any claim and / or demand and / or lawsuit against Eco Store in connection with the inaccuracy of the User’s personal details.
    • Filling in the personal information as stated is subject to the approval of Eco Store’s privacy policy as it appears on the Website.
    • The User will verify that his address is in the distribution areas for deliveries, since order delivery is only possible in certain areas. For the convenience of the User, when the User submit his delivery address on the Website, the User will be presented with the delivery options, as well as whether a delivery to such address is possible.
    • A User will be able to make an order (“Order“) and purchase the variety of Products available for purchase on the Website.
    • In addition to the prices of the Products, the User will be charged a shipping fee as determined by Eco Store from time to time for the delivery of the Products he has chosen to purchase on the Website and as will appear in the Order summary.
    • Upon each Order, the User will be asked to confirm by clicking on a check-box that the User has read and agreed to these Terms of Use. For the avoidance of doubt, it will be clarified that it is the User’s responsibility to prevent and restrict access to its User account to anyone who is not authorized to do so on the User’s behalf. Eco Store and / or anyone acting on its behalf will not be liable for any damage due to the disclosure of User’s login info due to the User’s negligence and / or due to a submission of an Order by an unauthorized person.
  6. Orders and delivery dates
    • Order process: The User will be able to submit Product Orders through the Website which will be delivered in accordance with the delivery dates specified in section 6.4 below. The User will be able to add to the “shopping cart” any Product that appears to be in stock. As long as the Order is not completed, the User will be able to change quantities, add or remove Products from the shopping cart.
    • Product Inventory. Eco Store makes every effort to update the product inventory on the Website on a regular basis. However, there may be cases where a Product is not available in stock but the Website is not updated accordingly. In such a case that the User will order a Product that is not in stock, Eco Store will act to refund or credit the User, at its discretion. As long as the User does not want a credit for the Product that is not in stock, Eco Store will refund the User for the full amount of the Product that is not in stock (and if it is the only Product in the Order, the User will also be refunded any shipping-fee, if applicable). Except for such refund, the User will not have any claim or demand or lawsuit against Eco Store in connection with Products that have run out of stock as stated above.
    • Execution Order, summary Order and payment terms: At the end of the Order, an Order summary page will appear, listing the items that were ordered by the User, including price information, shipping-fee (if any), VAT, etc. The amount to be charged to the User is in accordance with the amount that will appear in the Order summary form that will be sent to the User after the Order is made and submitted. Self-collection of the Products in an Order will be from Eco Store on 5th Ma’avar Yabuk St., Tel Aviv, by prior arrangement through phone: 077-4430-160 during the store’s operating hours.
    • Delivery dates: Orders will be delivered to Users within up to five (5) business days from the date of Order. For the purpose of calculating delivery times, if an Order is submitted until 16:00 (4 p.m) on a particular day, that particular day will be considered as the date of the Order and the Order will be delivered within five (5) business days, and if an Order is submitted after 16:00 (4 p.m), the date of the Order will be considered on the following day and the Order will be delivered within five (5) business days from the following day (“Supply Date“). The User agrees that in cases of exceptional or special loads (of Orders), the Supply Date may be delayed by one day. It is clarified that Eco Store may demand the presence of the User that is the owner of the payment method with which the payment was made for the Order, when delivering the Order and / or signing a document at Eco Store’s request.
    • Shipments through a third party. Eco Store may use third party delivery services for the shipment of an Order. In such a case, the Products may be split and supplied to the User in more than one package, and the User will have no claim against Eco Store in connection with the aforesaid.
    • Changes in Orders or cancellation of Supply date: It is not possible to make any changes to the Orders after finishing and submitting an Order.
    • Canceling an Order: The User may cancel Orders of non-perishable products ordered on the Website as long as the User has the right to cancel an Order in accordance with and subject to the provisions of the Israeli law, and in particular the provisions of the Israeli Consumer Protection Law, 1981 and regulations promulgated thereunder, by giving notice to Eco Store. Such notice may be delivered orally (via phone to 077-443-0160), in writing (via Email to: friends@ecostore.co.il or by mail to Ma’avar Yabok 5, Tel Aviv-Yafo ) or in the Website (in page Contact Us). The cancellation notice must state the User’s name and ID number, contact information and the cancellation cause.
    • In case of cancellation of an Order, the User must return to Eco Store the supplied Products in their original packaging and without any use or defect. In case of cancellation due to incorrect item or defect in the Product, Eco Store will refund the User with the full amount he paid for the Order, within 14 days of receiving the cancellation notice, provided that the product is returned in its original packaging and not used at all. In case of cancellation of an Order which is not an incorrect or defective item, Eco Store will refund the User with the amount paid for the Product minus a cancellation fee of 5% of the transaction price or 100 NIS, whichever is lower, within 14 days of receiving the cancellation notice.
  7. Illegal and prohibited use
    • The use of the Website and all content stored on it is prohibited for any illegal purpose or for any purpose prohibited by these Terms of Use. The User may not use the Website and / or its contents in a manner that may harm, disable, cause overload or damage the Website, communication networks and any communication equipment, or interfere with the use of any third party of the Website. The User is not allowed to attempt to gain unauthorized access to the Website, its contents, the accounts of other Users or the systems or networks connected to the Website by any means. The User may not obtain or attempt to obtain any content or information by any means not intentionally made available to it by Eco Store.
    • It is forbidden to collect, download or copy in any way lists of Users, or other information about Users, and not to use or transfer such information (for a fee or free of charge) to any person or entity.
    • Eco Store may not allow the use of the Website and deny access to User who has acted not in accordance with these Terms of Use, including the use of a payment method that is not valid or limited, forgery of the User’s personal details or any other fraudulent act. It is clarified that Eco Store is not obligated to inform the User of the denial of access in advance and the User will not have any claim against Eco Store in connection with the aforesaid.
  8. Ownership and Copyright
    • These Terms of Use give the User permission to use the Website according to these Terms of Use only. The ownership rights in and to the Website and its components, including all intellectual property rights, will remain, at all times, the property of Eco Store and / or its suppliers and / or licensors from whom Eco Store has been granted the right to use intellectual property.
    • All copyrights and intellectual property rights in and to the Website and the Services, including – the information, content, graphics, illustrations, symbols, specifications, trademarks, logos, software applications, etc., are owned by Eco Store and / or its suppliers and / or licensors from whom Eco Store has been granted the right to use intellectual property, and they are protected by the copyright laws of the State of Israel, as well as the copyright laws of other countries and international conventions.
    • Eco Store’s trademarks, including but not limited to, the graphics, illustrations, symbols, logos and various designs, whether registered or not, will remain, at all times, the sole property of Eco Store and you may not take any action that may infringe upon such rights.
    • The Website and the Services contained therein are intended for the personal use of the User. The User may not copy, modify, distribute, transmit, publicly display, publicly perform, transmit to the public, publish, process, create derivative works, sell or rent and store the content of the Website and any other content obtained through it, in part, in full, temporarily or permanently, by the User and through or in collaboration with a third party, by any means, whether electronic, mechanical, optical, photographic or recording means, or by any other means, without the express permission of Eco Store, in writing and in advance.
  9. Liability
    • The Services may be used “As Is” and “As Available”. The Website is not adapted and cannot be adapted to a specific purpose or the needs of each User. Therefore, the User will not have any claim, suit or demand towards Eco Store and / or anyone on its behalf, directly or indirectly, its employees or representatives regarding the Services, their limitations, their suitability for the User’s needs, etc. The User bears all risks involved in the use of the Website.
    • Eco Store does not promise that the Services will be available at all times without interruption, will be error-free, and will be free from unauthorized access, malfunctions, damages or failures, deceptions – whether in hardware, software, and communication lines and systems or any malfunction or other failure, at Eco Store or other vendors.
    • Notwithstanding the foregoing, Eco Store, its employees or any other party on its behalf shall not be expressis verbis responsible for the damage and other consequences that have arisen due to the following reasons:(1) the Website does not function or functions improperly in some web browsers;(2) force majeure and other faults and disturbances not caused or affected by Eco Store which prevent the User from using the Website or its services; (3) errors, damages or settings in the User’s device that are unsuited for the use of the Website;(4) delays, disruptions or failures in the use of the Website due to maintenance or development works;(5) disruptions and failures in third party systems that affect the functioning and availability of the Website. Therefore, the User will not have any claim, demand, or suit for any damage, loss or expense caused to his due to the aforementioned reasons. The User agrees that such failures due to Force Majeure shall not be a violation of this Terms of Use by Eco Store.
    • The use of the Website is the sole responsibility of the User which bears all associated risks, and Eco Store shall not be liable for any damage (including bodily harm), loss or expense of any kind and type caused to any User, directly or indirectly related to the Website.
    • It is hereby clarified that Eco Store is not responsible for the standard or the quality of the Website including to the quality of the Products or their suitability to the needs of the User and to any defect in the Products caused following their delivery. The use of the Website will be the sole responsibility of the User, and in accordance with the provisions of any law. Any claim related to the quality, suitability for User’s purpose and/or defects will be addressed to the manufacturer/importer of the Product and the User waives any claim and/or suit and/or demand against Eco Store in this respect.

 

 

  1. Commercial information and advertisements
    • Eco Store may include commercial information and content on the Website, such as advertisements, that are submitted for publication on its behalf as well as on behalf of third party advertisers seeking to offer for sale services or other products.
    • Eco Store is not responsible for the commercial information and content published on behalf of third parties on the Website or included in content that can be downloaded from the Website. With regard to third-party information and / or content, it is clarified that Eco Store does not check, verify or edit the content of the publications or their truthfulness. Such publications are the sole responsibility of the advertisers, and any liability arising from reliance on such publication shall be borne by such third parties. The publication of the commercial information and content as published on the Website does not constitute a recommendation or encouragement to purchase and use the services or products offered.
  2. Miscellaneous
    • Eco Store and / or anyone on its behalf will take precautions to maintain the confidentiality of Users’ information. However, it is clarified that the Order is made online and hence, the Website is exposed to hacking attempts by hackers and / or other hostile elements (“Hacking Attempts, Hostile Elements“). Eco Store will do everything in its power to prevent the Hacking Attempts but at the same time it cannot guarantee the complete protection of the information from the intrusion of those Hostile Elements into its computers and their use of the such details.
    • Eco Store will make every effort to ensure that the Website is safe for use free from any ‘virus’ or any other malware and / or spyware, and will work to prevent possible breach in User’s privacy. However, Eco Store and / or anyone acting on its behalf is unable to ensure that the Website is safe to use and free of malware and / or spyware at all times, or to guarantee that the information stored on it’s computer systems is not disclosed.
    • Eco Store will be entitled to send to any User a request to receive feedback in which he will be asked to give its opinion on the Website, the Products sold, the purchase procedures and general impressions from the Website, and the User is aware that Eco Store may use any such feedback.
    • All records and documentation stored by Eco Store and / or anyone acting on its behalf in connection with the User’s use of the Website will serve as Prima facie evidence of their existence and correctness.
    • It is clarified that failure of Eco Store to exercise promptly any right herein granted shall not be deemed to be a waiver of such right.
    • If a competent court rules that one or more of the terms hereunder is invalid, illegal or unenforceable, the rest of the Terms of Use hereunder will remain fully valid and applicable .
    • These Terms of Use shall be interpreted, constructed and governed by and in accordance with the laws of the State of Israel without regard to its conflicts of laws provisions, and shall be subject to the exclusive jurisdiction of the courts of Tel-Aviv.

 

We hope you enjoy browsing the Website, visiting the Store, using the Products you purchase and the content that accompanies the Products.

 

Regards,

Eco Store